PRIVACY POLICY
Last updated: 21 October 2026
Semopti SRL attaches particular importance to the protection of your personal data and to respecting your privacy.
This policy explains which data may be collected when you use our website, for which purposes it is processed, on what legal basis, for how long it is retained, and what rights you have.
Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the applicable Belgian data protection legislation.
1. DATA CONTROLLER
The data controller is:
Semopti SRL
Company number: BE 0665.609.644
Address: 77 avenue de la Floride, 1180 Brussels
Email: info@semopti.be
Telephone: +32 478 31 76 52
2. WHAT DATA DO WE PROCESS?
Depending on how you use our website or contact Semopti, we may process the following categories of data:
– first and last name;
– email address;
– telephone number;
– content of your request or message;
– data relating to a request for a quotation or a commercial relationship;
– IP address and certain technical data relating to your browser or device;
– data required to manage a contractual relationship, invoicing, and compliance with our administrative and accounting obligations;
– data relating to the use of our website when you have consented to audience measurement cookies.
We do not intentionally collect, through our website, special categories of personal data within the meaning of Article 9 of the GDPR.
3. CONTACT FORMS
When you use a contact form on the Semopti website, the information you provide is used to process and respond to your request.
The forms may in particular collect your first name, last name, email address, telephone number and the content of your request.
Form submissions are also stored in the website’s WordPress database in order to ensure proper follow-up of requests and to reduce the risk of losing a message in the event of an email transmission problem.
Where your request does not lead to a commercial or contractual relationship, the data stored through the form is retained for a maximum period of 12 months from the last exchange, unless a longer retention period is necessary for the establishment, exercise or defence of legal claims.
The processing of a contact or quotation request is based, depending on the nature of the request, on the performance of pre-contractual measures taken at your request and/or on Semopti’s legitimate interest in ensuring proper follow-up of its commercial contacts.
4. SPAM PROTECTION – CLOUDFLARE TURNSTILE
In order to protect its forms against bots, automated submissions and abusive use, Semopti uses Cloudflare Turnstile, provided by Cloudflare.
Turnstile analyses certain technical information relating to the request, browser and user environment in order to determine whether the interaction appears to come from a legitimate user.
Certain technical data, including the IP address, may therefore be transmitted to Cloudflare.
Cloudflare Turnstile does not access the content you enter in the form fields and does not transmit the content of your request to Cloudflare.
This processing is based on Semopti’s legitimate interest in securing its website and forms and in preventing spam and abuse.
5. COOKIES AND SIMILAR TECHNOLOGIES
Semopti uses a limited number of cookies.
Cookie consent and preferences are managed using CookieYes.
5.1. Necessary cookies
Necessary cookies are used to ensure the proper functioning of the website and do not require prior consent where they are strictly necessary for the provision of the requested service.
The website currently uses, in particular:
– cookieyes-consent: stores the visitor’s cookie preferences;
– wp-wpml_current_language: stores the current language of the multilingual website.
5.2. Analytics cookies
Subject to your consent, Semopti uses Google Analytics 4 to obtain aggregate statistics on website traffic and usage.
The Analytics cookies currently used belong to the following families:
– _ga
– _ga_*
These cookies are used in particular to measure website traffic and usage.
Analytics cookies are only activated after you have given your consent. You may refuse their use or change your choice at any time via the cookie settings available on the website.
The detailed list of cookies used, their purposes and retention periods is available in the CookieYes cookie manager displayed on the website.
5.3. Detailed cookie list
The website currently uses the following cookies:
cookieyes-consent
Category: Necessary
Purpose: stores the visitor’s cookie preferences.
Duration: 1 year
wp-wpml_current_language
Category: Necessary
Purpose: stores the current language of the multilingual website.
Duration: 1 day
_ga
Category: Analytics
Purpose: used by Google Analytics 4 to distinguish visitors and measure website usage.
Duration: 2 years
_ga_*
Category: Analytics
Purpose: used by Google Analytics 4 to store and count sessions.
Duration: 2 years
Analytics cookies are only set after consent. Preferences can be changed at any time via the cookie manager available on the website.
6. PURPOSES AND LEGAL BASES
Semopti processes your data for the following purposes:
– Responding to a contact or information request
Legal basis: pre-contractual measures and/or legitimate interest
– Preparing and sending an offer or quotation
Legal basis: pre-contractual measures
– Providing the services ordered
Legal basis: performance of the contract
– Managing the customer relationship
Legal basis: performance of the contract and legitimate interest
– Invoicing, accounting and administrative obligations
Legal basis: legal obligation and performance of the contract
– Securing the website and preventing spam
Legal basis: legitimate interest
– Measuring website traffic via Google Analytics
Legal basis: consent
– Managing cookie preferences
Legal basis: legal obligation and necessary website functionality
– Defending Semopti’s rights or responding to a legal request
Legal basis: legitimate interest and/or legal obligation
7. RECIPIENTS AND SERVICE PROVIDERS
Personal data is accessible to persons who need it in the context of Semopti’s activities.
It may also be processed by technical service providers necessary for the operation of the website or services used, including:
– the website hosting provider;
– technical service providers involved in website maintenance;
– Cloudflare, in connection with Turnstile;
– Google, when you consent to the use of Google Analytics;
– CookieYes, for managing cookie preferences;
– administrative, accounting or professional service providers to whom certain information must be disclosed in order to comply with our obligations.
Semopti does not sell your personal data.
Where service providers may process data outside the European Economic Area, such processing and transfers are carried out in accordance with the mechanisms provided for under applicable data protection legislation.
8. RETENTION PERIODS
Semopti does not retain personal data for longer than necessary in relation to the purposes for which it was collected.
In particular:
– contact or quotation requests not followed by a commercial relationship: maximum 12 months after the last exchange;
– data required for the performance of a contract: for the duration of the contractual relationship and thereafter for the periods necessary to defend Semopti’s rights;
– accounting documents and supporting records: for the applicable statutory retention period;
– cookie-related data: in accordance with the retention periods indicated in the website’s cookie manager.
9. SECURITY
Semopti implements reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or misuse.
Access to data is limited to persons and service providers who need it in the context of their duties.
As no information system can guarantee absolute security, Semopti adapts its security measures according to the risks involved and technological developments.
10. YOUR RIGHTS
Under the conditions provided for by the GDPR, you have, in particular:
– the right of access to your data;
– the right to rectification;
– the right to erasure;
– the right to restriction of processing;
– the right to object where the processing is based on legitimate interest;
– the right to data portability where the legal conditions are met;
– the right to withdraw consent at any time where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
11. EXERCISING YOUR RIGHTS
You may exercise your rights free of charge by sending your request to:
info@semopti.be
Where there is reasonable doubt as to the identity of the person making the request, Semopti may request additional information that is strictly necessary to verify that person’s identity.
A copy of an identity document is therefore not requested systematically.
12. COMPLAINT TO THE DATA PROTECTION AUTHORITY
If you believe that the processing of your personal data does not comply with the applicable legislation, you may lodge a complaint with:
Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium
13. CHANGES TO THIS PRIVACY POLICY
Semopti may amend this Privacy Policy, in particular to reflect changes to its services, technical tools or applicable legislation.
The date of the latest update is indicated at the top of this page.